Frequently Asked Questions (FAQ)

1. How do I book an appointment?

You can easily book an appointment by selecting your desired service, choosing a preferred date and time, and confirming your booking through our online system.

2. Do I need to create an account to book a service?

No, you can book as a guest. However, creating an account helps you manage your appointments and track your history.

3. What payment methods do you accept?

We accept all major debit/credit cards, UPI, and online payment options.

4. Can I reschedule or cancel my appointment?

Yes, you can reschedule or cancel your appointment from your account dashboard or by contacting us directly at least 24 hours in advance.

5. What services do you offer?

We offer a variety of spa services including facials, body treatments, massages, skincare treatments, and more.

6. How early should I arrive for my appointment?

We recommend arriving at least 10–15 minutes before your scheduled time to relax and prepare.

7. Are your products safe for sensitive skin?

Yes, we use high-quality, skin-friendly products. If you have sensitive skin or allergies, please inform us before your treatment.

8. Do you offer gift vouchers?

Yes, we offer gift vouchers that can be used for any of our services. Please contact us for more details.

9. What is your refund policy?

All payments are non-refundable. However, you may reschedule your appointment as per our policy.

10. How can I contact you?

You can reach us via phone, email, or through our website contact form.